Get in Touch

Have questions about our platform, products, or services? Our team is here to help.

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Quick Contact

Business Hours
Mon - Fri: 9:00 - 18:00 CST

Response Time

Sales Inquiries: < 4 hours
Technical Questions: < 24 hours
Support Requests: < 2 hours

Our Offices

Visit us at one of our global locations

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Ottawa

Canada

Innovation Centre, Kanata North
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Beijing

China

Technology Hub, Haidian District
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Harbin

China

Tech Park, Nangang District

Have Questions?

Check out our frequently asked questions or contact us directly

How quickly can we get started with GoldSky?

Most customers can be onboarded within 2-4 weeks, including initial setup, configuration, and team training. Enterprise deployments may take longer depending on integration requirements.

What kind of support do you provide?

We offer 24/7 technical support, dedicated account managers, regular training sessions, and comprehensive documentation. Enterprise customers also receive priority support and custom SLAs.

Can GoldSky integrate with our existing systems?

Yes, GoldSky offers comprehensive APIs and pre-built connectors for common enterprise systems. Our professional services team can assist with custom integrations as needed.