Terms of Service
Last updated: March 6, 2026
1. Acceptance of Terms
By accessing and using the GoldSky Technologies website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Description of Services
GoldSky Technologies provides:
- Smart Factory manufacturing execution systems
- Smart Retail automation and analytics solutions
- Community Services platforms and applications
- Unified technology platform and related services
3. User Accounts
3.1 Account Creation
To access certain features, you may need to create an account. You must provide accurate, complete, and current information during registration.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Transmit viruses, malware, or other malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services
- Use the Services for any unlawful or fraudulent purpose
- Impersonate any person or entity
5. Intellectual Property
5.1 Our Content
All content on our website, including text, graphics, logos, images, software, and documentation, is the property of GoldSky Technologies and is protected by copyright, trademark, and other intellectual property laws.
5.2 User Content
You retain ownership of any content you submit through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with our Services.
6. Service Level and Availability
We strive to maintain high service availability. However, we do not guarantee that our Services will be uninterrupted, timely, secure, or error-free. We may modify, suspend, or discontinue any part of the Services at any time.
7. Payment Terms
For paid services:
- Fees are specified in your service agreement
- Payment is due according to the agreed billing cycle
- All fees are non-refundable unless otherwise stated
- We reserve the right to modify pricing with 30 days notice
8. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information exchanged in connection with the Services, unless required by law to disclose.
9. Data Protection and Privacy
Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data practices.
10. Warranties and Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOLDSKY TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
12. Indemnification
You agree to indemnify and hold harmless GoldSky Technologies from any claims, losses, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.
13. Termination
We may terminate or suspend your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services will immediately cease.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
15. Dispute Resolution
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the new Terms.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Entire Agreement
These Terms constitute the entire agreement between you and GoldSky Technologies regarding the use of our Services.
19. Contact Information
If you have any questions about these Terms, please contact us:
Email: [email protected]
Address: Innovation Centre, Kanata North, Ottawa, Canada
Phone: +1 613 555 1234